Online Ordering – our Dilemma
At Persnickety Prints, we print short run, on demand orders – all in house. We are constantly striving to implement the best customer experience.
We hold our customers hand from start to finish. Because print quality and educating customers with ever advancing technology is so important to us, we must rely on a 3rd party company for the uploading and ordering process.
We spend countless hours working with Lifepics developers to improve the ordering platform. I, myself, drove to CES/PMA in Las Vegas last month in search of the “perfect” online photo ordering system for you, our Persnickety Prints customer. Some of you may be frustrated with our online photo ordering, be patient, we’re doing our best to improve every aspect of your ordering experience.
1. We aim to keep prices LOW. If we invest a million dollars in a custom ordering platform (think Shutterfly) which will have bumps… our print prices will go up significantly.
2. There are other platforms we can move to, but are they better for YOU? One will not host images. Can you imagine adding photos to your cart, and risking the chance of them disappearing in the end, thus, having to upload all over again? This is a big issue for us. Another option uses Microsoft Silverlight plugins, and won’t allow the user to choose different paper finishes at checkout. We don’t enjoy installing plug-ins each time we access a site, and can’t imagine you would either.
It seems that there has been some confusion in the Persnickety Prints online ordering process.
- The Express Print Order drop down works best when printing “one size fits all”. For multiple print sizes & products, please select the “order with more options“ link.
Below in grey, you will find your uploaded images with a drop down to make selections.
We hope this quick ordering tutorial helps make life easier for you when placing orders with Persnickety Prints! We know that uploading images isn’t the highlight of your day– but keep in mind, we do offer free online storage! Once you’ve got those images in your account, they can be accessed anytime, anywhere- and downloaded back to your hard drive when needed.