Online Ordering – our Dilemma
At Persnickety Prints, we print short run, on demand orders – all in house. We are constantly striving to implement the best customer experience.
We hold our customers hand from start to finish. Because print quality and educating customers with ever advancing technology is so important to us, we must rely on a 3rd party company for the uploading and ordering process.
We spend countless hours working with Lifepics developers to improve the ordering platform. I, myself, drove to CES/PMA in Las Vegas last month in search of the “perfect” online photo ordering system for you, our Persnickety Prints customer. Some of you may be frustrated with our online photo ordering, be patient, we’re doing our best to improve every aspect of your ordering experience.
1. We aim to keep prices LOW. If we invest a million dollars in a custom ordering platform (think Shutterfly) which will have bumps… our print prices will go up significantly.
2. There are other platforms we can move to, but are they better for YOU? One will not host images. Can you imagine adding photos to your cart, and risking the chance of them disappearing in the end, thus, having to upload all over again? This is a big issue for us. Another option uses Microsoft Silverlight plugins, and won’t allow the user to choose different paper finishes at checkout. We don’t enjoy installing plug-ins each time we access a site, and can’t imagine you would either.
It seems that there has been some confusion in the Persnickety Prints online ordering process.
- The Express Print Order drop down works best when printing “one size fits all”. For multiple print sizes & products, please select the “order with more options“ link.
We still have over 100 different sizes & finish combinations to choose from, you’ll find them all in an easier ordering structure when clicking “order with more options”.
Below in grey, you will find your uploaded images with a drop down to make selections.
We hope this quick ordering tutorial helps make life easier for you when placing orders with Persnickety Prints! We know that uploading images isn’t the highlight of your day– but keep in mind, we do offer free online storage! Once you’ve got those images in your account, they can be accessed anytime, anywhere- and downloaded back to your hard drive when needed.
More answers to FAQ can be found on our site.
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I was very pleased with my order. I had almost 60 12×12 scrapbook pages ordered and they came to me very quickly, way quicker than I expected, and the quality was perfect. I would recommend you anytime!!!
I recently placed an order and found the process easy-peasy. I was ordering 12×12 and 8×8 digi-pages. Love the quality of your prints!
Cheryl
LOVE the quality of your prints! Wish you were closer so I didn’t have to wait for them in the mail though… Also, I would LOVE an update to the online site. I always have to be logged in on both Google Chrome and Internet Explorer – I upload in one and order from the other. It is frustrating, but worth it for the quality!
Thanks for the explanation Chari. You are hands down the best printing site out there, especially for digital scrapbook pages. Keep up the great work!
Thank you! We care about your memories & are constantly trying to improve!